Body Sculpting Australia | Melbourne's leading non-surgical fat reduction

About Body Sculpting Australia

At Body Sculpting Australia, we’re all about transforming lives with our advanced non-surgical body contouring treatments that deliver lasting results. Our team? They’re the heartbeat of our success! We’re all about giving them the tools to shine, with ongoing on-the-job training and opportunities for professional growth so they can provide excellent customer service.

Our culture? It’s all about passion, trust, and genuine care. Everything we do is guided by our commitment to helping our clients navigate their unique body journeys.

Role & Responsibilities

As the Clinic Concierge your mission will be to make every client visit unforgettable. You’ll be the go-to person for any questions or concerns your friendly face will represent our brand. With your treatments, clients will have an exceptional experience this role is all about making them smile!

For the dual role of Clinic Concierge/Body Contouring Therapist, ideally, candidates will have a background in beauty. However, we’re open to applicants with experience in massage, health, nutrition, fitness, management, or sales. So, don’t worry! If you’re eager to learn and able to perform our treatment menu after training, you could be the perfect fit!

As the Clinic Concierge you will:

  • Deliver top-notch customer service, educating clients on body contouring benefits and ensuring their comfort.
  • Maintain accurate client records.
  • Manage appointments and greet clients warmly.
  • Meet sales targets by suggesting additional treatments or products.
  • Build strong client relationships in person, over the phone, or via email.
  • Provide consultations, recommend treatments, and educate clients on body concerns.
  • Follow clinic protocols for client and therapist’s well-being during treatments.
  • Ensure clinic readiness throughout the day and at closing.
  • Continuously gather client feedback to improve services and overall experience.
  • Collaborate on social media content ideas with the team.

Skills and experience we’d love to see…

  • Passion for helping others and excellent customer service skills.
  • Strong communication, organisation, and time-management abilities.
  • Self-motivated and eager to embrace new challenges to enhance your skill set.
  • Enthusiastic therapist who loves sharing knowledge
  • Demonstrated ability to achieve clinic sales targets, both personal and team KPIs.
  • Proven ability to thrive in a fast-paced environment while multitasking effectively.
  • Attention to policies and procedures to ensure smooth operations.

Your Benefits:

  • Full paid training provided, including Fat Freezing, RF, Cavitation Ultrasonic, HIFU Body Sculpting, Lymphatic Drainage, Advanced Cellulite Reduction, Electromagnetic Muscle Stimulation, and more!
  • Weekend Freedom: Enjoy Sundays for self-care and relaxation.
  • Receive free Body Contouring treatments and enjoy friends and family discounts.
  • Generous salary package (negotiable based on experience) PLUS performance-based bonuses and weekly team incentives.
  • Tailor the role to align with your passions and career goals, ensuring personal and professional fulfillment.
  • Exciting opportunity to be part of a dynamic, family-oriented team where we collaborate with each other.
  • Location Malvern

Let’s talk…